Privacy Policy
Last updated: May 6, 2026 · Effective: May 6, 2026
This Privacy Policy describes how Catalyst Intelligence LLC ("Company," "we," "us," or "our") collects, uses, and shares your information when you interact with our websites, services, and platforms. By using our services you agree to the terms of this policy.
1. Who We Are
Catalyst Intelligence LLC is a digital infrastructure and operational systems company registered in the State of Florida, United States, located at 400 N Rome Ave, Unit 1402, Tampa, FL 33606. We provide CRM automation, AI-powered systems, and business growth services to our clients.
2. Information We Collect
We may collect the following categories of personal information:
- Identity Data — name, username, or similar identifiers
- Contact Data — email address, phone number, mailing address
- Technical Data — IP address, browser type, device identifiers, pages visited, time spent on pages
- Usage Data — information about how you use our website and services
- Marketing & Communications Data — your preferences in receiving marketing from us and your communication preferences
- Transaction Data — details about payments and services you have purchased from us
3. How We Collect Information
We collect information through the following methods:
- Direct interactions — when you fill out forms, contact us, or sign up for our services
- Automated technologies — cookies, server logs, and similar tracking technologies when you visit our websites
- Third-party sources — analytics providers, advertising networks, and social media platforms
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Communicate with you about your account, appointments, and service updates
- Send marketing and promotional communications (where you have opted in or we have a legitimate interest)
- Process transactions and manage billing
- Analyze usage trends to improve our products and user experience
- Comply with legal obligations
- Prevent fraud and ensure the security of our platform
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
We use the following types of cookies:
- Essential cookies — required for the website to function
- Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies — used to track visitors across websites for advertising purposes
6. Third-Party Services
We use the following third-party service providers who may receive or process your data on our behalf:
- GoHighLevel (GHL) — CRM, marketing automation, and communication platform
- Google Analytics — website analytics
- Stripe — payment processing
- Cloudflare — website security and content delivery
- Meta (Facebook/Instagram) — advertising and retargeting
Each of these services has its own privacy policy governing the use of your information. We encourage you to review their policies.
7. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf
- Business partners, with your consent
- Law enforcement or government authorities when required by law
- A successor entity in the event of a merger, acquisition, or sale of assets
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate data
- Deletion — request that we delete your personal data
- Opt-out — opt out of marketing communications at any time
- Portability — request transfer of your data to another provider
To exercise any of these rights, please contact us at the information below.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: